YOUR COMPREHENSIVE LOGISTICS PARTNER
Quebec Couriers: A Legacy of Innovation and Trust
Founded in 1975 by the Phelan family, Quebec Couriers revolutionised the transport industry with a vision inspired by Max Phelan’s experience in the U.S.A. Starting from a home office in Mount Waverley, the company quickly became a preferred service provider for corporate Melbourne by incorporating an armed security division and maintaining a professional presence.
Quebec Couriers has always been at the forefront of technological advancements, transitioning from two-way radios to GPS-supported PDAs to provide comprehensive service. Acquired by Golden Logistics Australia, Quebec Couriers will continue its boutique, customer-focused approach, maintaining the high standards and trusted relationships built over decades. The acquisition aims to uphold the familiar, high-quality service that has defined Quebec Couriers while leveraging new opportunities to grow and innovate.
Quebec Couriers has always been at the forefront of technological advancements, transitioning from two-way radios to GPS-supported PDAs to provide comprehensive service. Acquired by Golden Logistics Australia, Quebec Couriers will continue its boutique, customer-focused approach, maintaining the high standards and trusted relationships built over decades. The acquisition aims to uphold the familiar, high-quality service that has defined Quebec Couriers while leveraging new opportunities to grow and innovate.
WHo We Are
Connecting you to the world through quality logistical solutions starts with us. Working with us brings you comprehensive logistical expertise coupled with state-of-the-art technology that’s set to drive your business forward.
Our dedicated team of professionals adapts quickly to managing your domestic or international transport requirements, on whatever scale it may be. We operate 24/7 to always facilitate the safe delivery of your cargo.
Our dedicated team of professionals adapts quickly to managing your domestic or international transport requirements, on whatever scale it may be. We operate 24/7 to always facilitate the safe delivery of your cargo.
Innovation and Excellence
At Quebec Couriers, we pride ourselves on staying at the cutting edge of technology. Transitioning from two-way radios to in-car data terminals and then to GPS-supported PDAs, we continually upgrade our systems to offer unparalleled service reliability and real-time tracking solutions, essential for efficient courier services across Melbourne and beyond.
Q Tracking
Understanding the need for efficient fleet management, Quebec Couriers offers Q Tracking—an innovative service designed to optimize and monitor your existing fleet at a cost-effective hourly rate. This technology allows your management and dispatch staff to track deliveries in real-time, contact drivers directly, and record essential data such as delivery times and e-signatures as they happen.
Our detailed reporting tools enable comprehensive fleet reviews, aiding in the enhancement of run times and ensuring driver accountability. While a low hourly rate is attractive, we focus on the efficiency of service delivery, measuring success by the number of drops per hour compared to industry standards.
Our detailed reporting tools enable comprehensive fleet reviews, aiding in the enhancement of run times and ensuring driver accountability. While a low hourly rate is attractive, we focus on the efficiency of service delivery, measuring success by the number of drops per hour compared to industry standards.
Advanced Tracking and Communication Systems
Our commitment to technology helps keep our partners informed every step of the way as their goods transit. Each vehicle in our expansive fleet is equipped with GPS and the capability to send text updates, ensuring that all shipment information is readily available and stored for future reference. For queries regarding current or completed deliveries, our team is just a call away at 03 8542 2000 or operations@quebec.com.au
Accessibility and Convenience
Stay connected with your shipments no matter where you are. Through your laptop, tablet, or smartphone, check the status of your goods and communicate with drivers. At Quebec Couriers, we offer various technology options to our partners, ensuring peace of mind through consistent updates and accessible information.
Environment Responsibility
Sustainably conscious logistics solutions
Golden logistics recognizes the impact the transport industry has on the environment as a whole. We work proactively on implementing and adapting to new sustainable transport methods while adding value to your business through value-added, cost-effective, and competitive facilities and services for their customers and carriers.
Wherever reasonably practicable, Golden Logistics Australia develops environmental programs to reflect their different operations that comply with strict environmental standards.
In meeting the aims of this Policy, Golden Group of Companies develops and maintains environmental policies, with practices in place, that, wherever practical, seek to achieve the following:
Wherever reasonably practicable, Golden Logistics Australia develops environmental programs to reflect their different operations that comply with strict environmental standards.
In meeting the aims of this Policy, Golden Group of Companies develops and maintains environmental policies, with practices in place, that, wherever practical, seek to achieve the following:
01
Planning, Operations & Development
- Pursue a direction which is ecologically sustainable and viable, and conducted according to high standards of environmental performance to protect the environment for future generations.
- The discontinuation of old or obsolete procedures which have a negative impact on the environment.
02
Use of Resources
- Golden Logistics Australia incentivizes its independent Contracted carriers to utilise cleaner burning fuels for the purpose of running their vehicles.
- Uses recycled material where possible including in our marketing material.
- Use resources and consumables in an efficient manner and maximise our use of previously purchased/produced products. e.g., energy, fuel, gas, paper, and water.
03
People and Communication
- Work cooperatively, share outcomes and communicate openly and honestly within our community and its stakeholders.
- Communicate this Policy and ensure awareness of responsible environmental management by staff, carrier’s, customers, and the community.
Golden Logistics Australia is committed to the spirit and intent of this policy, and it will be reviewed on an annual basis.